At Southern Bridge AI (“we”, “us”, or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website southernbridge.co.nz, use our services, or interact with our automated systems, in compliance with the **New Zealand Privacy Act 2020**.
1. Information We Collect
We may collect personal information about you in various ways, including:
- Identity & Contact Data: Name, business name, email address, phone number, and physical region.
- Usage & Technical Data: IP address, browser type, referral links, and platform behavior monitored via privacy-first analytics tools.
- Communication & Inquiry Details: Information you provide when booking a free strategy session or interacting with our automation setups.
2. How We Use Your Information
We use the collected information for purposes including:
- To provide, manage, and optimize our services and premium websites.
- To coordinate, confirm, and schedule your free strategy sessions.
- To respond to your inquiries, support requests, and feedback.
- To understand website performance and improve user experience using aggregated, non-identifying analytics.
- To comply with legal obligations in New Zealand and target markets.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share information with trusted third-party service providers (such as hosting partners, scheduling tools, and analytics systems) solely to assist in running our business, provided they maintain strict privacy standards.
4. Storage and Security
We implement industry-grade technical and organizational security measures to protect your personal data from unauthorized access, loss, or disclosure. In accordance with the Privacy Act 2020, we store your personal data only as long as necessary to fulfill the purposes for which it was collected.
5. Your Privacy Rights
Under the New Zealand Privacy Act 2020, you have the right to:
- Request access to the personal information we hold about you.
- Request correction of any incorrect or incomplete personal details.
- Opt-out of any promotional or direct communication channels at any time.
If you wish to exercise any of these rights, please contact us at support@southernbridge.co.nz.
6. Cookies and Tracking
Our website utilizes cookie-free, privacy-preserving analytics hosted on Vercel to measure web traffic and load performance. These tools do not collect personal identifiers or cross-site tracking details.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or compliance guidelines. Any updates will be posted on this page with an updated “Last updated” date.
8. Contact Us
If you have questions, feedback, or concerns regarding this policy, please get in touch:
Southern Bridge AI
Christchurch & Tauranga, New Zealand
Email: info@southernbridge.co.nz
Phone: +64 21 179 6696